All products custom or other are fully insured when shipped Fed Ex ground.
All free shipping offers are for upper 48 US only. For global shipping see our username, (yourcarindiecast) on eBay. We can ship globally via them at a much cheaper rate.
You must contact us within 24 hours of delivery if any damage has occurred in order to file a claim.
For custom diecast projects please refer to our guarantee on the contract. All other items are sold as is, all sales are final and replacement cars are not normally available.
Thank you and any questions please call or email.